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Chianti&More

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Chianti&More

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RESERVATIONS BOOKING CONDITIONS

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GENERAL BOOKING CONDITIONS chianti-and-more Panzano in Chianti

Your booking becomes effective once CHIANTI & MORE has received the duly signed booking form and a 30% deposit. The balance is payable not later than 45 days before the beginning of the rental period. In the case of bookings made within 45 days of the arrival date, payment in full is due immediately. The amount payable will be specified in the booking form and is settled through bank transfer, credit card (Visa, Mastercard) or check.
After having received the signed booking form and the payment, CHIANTI & MORE will send you a confirmation of your booking. After having received the balance, CHIANTI & MORE will send you your voucher (e-mail or letter) and the directions on how to reach your accommodation.
The voucher contains all the necessary information regarding arrival and departure times, address, caretaker and any additional costs. The voucher has to be shown to the owner or the caretaker upon arrival.
Additional costs, as defined in the property description, the booking form and the voucher, are payable to the owner or the caretaker before departure.
Times of arrival and departure (details in your voucher) must be strictly adhered to.
The passports of the client and all members of his/her party have to be registered at the moment of arrival in accordance with Italian law.
In the event of dissatisfaction or complaint regarding any aspect of the holiday accommodation, the client shall notify CHIANTI & MORE immediately.
A breakage deposit will be requested upon arrival. As mentioned in your voucher, the breakage deposit is payable in cash (Euro) to the owner or the caretaker. The client and his/her party shall maintain the property in the same good order as upon arrival. In the case that the client or a member of his/her party breaks or damages anything in the holiday home, the owner or CHIANTI & MORE must be advised immediately. Any loss or damage caused by the client or a member of his/her party will be deducted from the breakage deposit.
As also mentioned in your voucher, the tourist tax is payable in cash (Euro) to the owner or the caretaker upon arrival. You will receive a receipt for the paid tourist tax.
Occupation of the property is strictly limited to the persons mentioned in the rental contract and the number of people indicated on the property description (infants, children and teenagers included). Baby cribs and children's beds should be requested - if available - prior to your arrival.
Pets are allowed only if mentioned in the property description. In any case, the client must list pets on the booking form and pets must be confirmed on the voucher.
The client shall take full responsibility for the safety and conduct of him/herself and all other members of his/her party.
In the unlikely event that the booked and confirmed property should no longer be available, the client may cancel the booking and receive a full refund of the amount paid in advance. No further compensation can be paid. In addition, CHIANTI & MORE will attempt to offer at least one alternative, similar property. In this case, the due rental rate is to be redefined.
Cancellation policy
1. cancellation more than 60 days prior to arrival: due and not reimbursable 30% of the total amount + bank fees
2. cancellation from 59 to 46 days prior to arrival: due and not reimbursable 50% of the total amount + bank fees
3. cancellation from 45 to 21 days prior to arrival: due and not reimbursable 90% of the total amount + bank fees
4. cancellation within 20 days prior to arrival: due and not reimbursable full amount
The infrastructure of the Tuscan countryside may be different from that in your country. Access to some of the properties offered is via dirt roads, which may cause difficulties for cars with low suspension or for motorbikes.
Electricity may be interrupted during thunderstorms and this can also cause short interruptions of the water supply, which often depends on electric pumps.
Please use water carefully! Swimming pools are usually open from June to mid October.

ZZZ

CHIANTI & MORE - your boutique for upscale holidays - satisfies your lifestyle expectations and offers hand-picked quality, not just an accommodation.

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Guest Comments

Lisa N

i Karin, The service in response to my inquiries about a number of properties and dates was extremely prompt and responsive. I initially explored a number of options, with emails to many, but because Karin was so responsive and helpful, I ended up really focusing on the Chianti-and-more options. The website was very user friendly, and the photos of the properties were so beautiful that your properties caught my attention and kept it! The properties in your offerings were all so beautiful, and the photos showing the interiors were very helpful in helping to narrow my decision. I also asked Karin a number of questions about a nubmer of the properties, as well as distances to other places, closest airports, etc. Again, Karin was extremely responsive and helpful in providing information in response to my many questions. She also helped me to locate a place to stay in Florence. I was really appreciative of all the help Karin provided. She is tremendously helpful, responsive and knowledgeable. We could not have loved staying at Panzanello more! The location, apartment, views, the owners and staff, were all WONDERFUL! We traveled in Italy for two weeks - going to Venice, Florence and Cinque Terre. However, our visit to Chiati, and our stay at Panzanello in Panzano was by far the best part of our trip. The owners and staff were so gracious and welcoming. They made us feel at home, and we loved the fact that we were staying at a working organic vineyard. The location and views were so beautiful. The website photos gave us a true sense of the location and apartment. We loved our side trips to Siena, and the local vineyards. The town of Panzano, with the Officina Bisteca and Encoteca Baldi (where we took wonderful cooking lessons from Mimmo) were fantastic. Again, everyone was so warm and made us feel right at home. And, Karin was extremely helpful in providing us information about local restaurants, grocery stores and vineyards. Tucscany stole our hearts. We cannot wait to return. Thanks again, Karin. Please let me know if there is any more information I can provide. I am so grateful for all of your help, I'd love to do anything I can to be of assistance to you! Truly

Sheila H

Happy to help! Would you recommend Chianti & more to friends and relatives? Absolutely!!! Extremely prompt and thorough service, you asked great questions to make sure you understand our needs and priorities. You re very good at pointing out what might not work too. You help people from making mistakes! Very thorough information and focused on what a rental needs to know. You provide the details that we don't think about when starting to look. We had some question, but that is because I am just such a detail focused person and want to know everything. Excellent Cleanness of the vacation hom Excellent Equipment of the vacation home! At first I was a little worried about the kitchen as we know we'd be cooking dinner every night. But there was no reason to be concerned at all. Everything worked very well. OMG! One of the best mattresses we have ever slept on in Europe! We had everything we needed. Most of the year, the location is perfect! During a week of torrential rain it was a little challenging on the last part of the drive.

Ella and Jason S

We had a wonderful time Karin, thanks v much for all of your help and we hope to return to Tuscany very soon. It was a fantastic holiday and we loved every moment. Thanks v much for all of your help.

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Piazza Bucciarelli 47, I-50022
Panzano in Chianti (FI)
Italy Telephone: +39 055 852011
info@chianti-and-more.com P.IVA 05066120485