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RESERVATIONS BOOKING CONDITIONS

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GENERAL BOOKING CONDITIONS chianti-and-more Panzano in Chianti

Your booking becomes effective once CHIANTI & MORE has received the duly signed booking form and a 30% deposit. The balance is payable not later than 45 days before the beginning of the rental period. In the case of bookings made within 45 days of the arrival date, payment in full is due immediately. The amount payable will be specified in the booking form and is settled through bank transfer, credit card (Visa, Mastercard) or check.
After having received the signed booking form and the payment, CHIANTI & MORE will send you a confirmation of your booking. After having received the balance, CHIANTI & MORE will send you your voucher (e-mail or letter) and the directions on how to reach your accommodation.
The voucher contains all the necessary information regarding arrival and departure times, address, caretaker and any additional costs. The voucher has to be shown to the owner or the caretaker upon arrival.
Additional costs, as defined in the property description, the booking form and the voucher, are payable to the owner or the caretaker before departure.
Times of arrival and departure (details in your voucher) must be strictly adhered to.
The passports of the client and all members of his/her party have to be registered at the moment of arrival in accordance with Italian law.
In the event of dissatisfaction or complaint regarding any aspect of the holiday accommodation, the client shall notify CHIANTI & MORE immediately.
A breakage deposit will be requested upon arrival. As mentioned in your voucher, the breakage deposit is payable in cash (Euro) to the owner or the caretaker. The client and his/her party shall maintain the property in the same good order as upon arrival. In the case that the client or a member of his/her party breaks or damages anything in the holiday home, the owner or CHIANTI & MORE must be advised immediately. Any loss or damage caused by the client or a member of his/her party will be deducted from the breakage deposit.
As also mentioned in your voucher, the tourist tax is payable in cash (Euro) to the owner or the caretaker upon arrival. You will receive a receipt for the paid tourist tax.
Occupation of the property is strictly limited to the persons mentioned in the rental contract and the number of people indicated on the property description (infants, children and teenagers included). Baby cribs and children's beds should be requested - if available - prior to your arrival.
Pets are allowed only if mentioned in the property description. In any case, the client must list pets on the booking form and pets must be confirmed on the voucher.
The client shall take full responsibility for the safety and conduct of him/herself and all other members of his/her party.
In the unlikely event that the booked and confirmed property should no longer be available, the client may cancel the booking and receive a full refund of the amount paid in advance. No further compensation can be paid. In addition, CHIANTI & MORE will attempt to offer at least one alternative, similar property. In this case, the due rental rate is to be redefined.
Cancellation policy
1. cancellation more than 60 days prior to arrival: due and not reimbursable 30% of the total amount + bank fees
2. cancellation from 59 to 46 days prior to arrival: due and not reimbursable 50% of the total amount + bank fees
3. cancellation from 45 to 21 days prior to arrival: due and not reimbursable 90% of the total amount + bank fees
4. cancellation within 20 days prior to arrival: due and not reimbursable full amount
The infrastructure of the Tuscan countryside may be different from that in your country. Access to some of the properties offered is via dirt roads, which may cause difficulties for cars with low suspension or for motorbikes.
Electricity may be interrupted during thunderstorms and this can also cause short interruptions of the water supply, which often depends on electric pumps.
Please use water carefully! Swimming pools are usually open from June to mid October.

ZZZ

CHIANTI & MORE - your boutique for upscale holidays - satisfies your lifestyle expectations and offers hand-picked quality, not just an accommodation.

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Guest Comments

Federica

Buongiorno Karin, Abbiamo trascorso un soggiorno molto piacevole. Come già detto l’appartamento era bellissimo, posizione top e super tranquillo. Ci siamo riposati e siamo pronto per settembre! Comunque siamo super felice di aver chiesto un aiuto a G in modo tale di conoscerti! Grazie di nuovo per l’aiuto e spero a presto! Un caro saluto,

Faith and Tim R

Ciao Karin, Thomas is an incredible host. He presented the apartment well and was a huge help to us in getting back our luggage when it was lost by the airlines. The view from the apartment was spectacular! Watching the fireworks from the rooftop was an experience Faith & I won’t soon forget. The location was very central to the things we wanted to do and see. We did very much enjoy our stay in Firenze. Tuscan food and wine are one of our passions and we made good use of our time there. And as usual Karin, your service was impeccable and very much appreciated during our stay. We are very much looking forward to our vacation in Panzano in May and again in September. Grazie e Buon Anno!

Hannah and Robert Duff

Hi Karin, We got home yesterday. Would you recommend Chianti & more to friends and relatives? - Definitely Prior to your vacation: Promptness of our service? Very prompt reply to all emails and questions. Capacity of understanding your needs? Understood our needs perfectly. Information about the facility? Good information on the website and then even more advice / directions sent out after the booking was made - very helpful. During your vacation: Cleanness of your vacation home? Excellent Equipment of your vacation home? The villa had everything we needed - very well equipped kitchen in particular. Having bath towels as well as beach towels was really useful for the pool. Furniture and decoration? Rustic and charming as well as functional. Location? Quiet and private, well signposted from Panzano. Stunning views. It's so refreshing to receive such personal service - both you and Stefanie were fantastic and we were very well looked after, from our initial emails to check out. Thank you.

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Piazza Bucciarelli 47, I-50022
Panzano in Chianti (FI)
Italy Telephone: +39 055 852011
info@chianti-and-more.com P.IVA 05066120485