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Chianti&More

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Chianti&More

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RESERVATIONS BOOKING CONDITIONS

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GENERAL BOOKING CONDITIONS chianti-and-more Panzano in Chianti

Your booking becomes effective once CHIANTI & MORE has received the duly signed booking form and a 30% deposit. The balance is payable not later than 45 days before the beginning of the rental period. In the case of bookings made within 45 days of the arrival date, payment in full is due immediately. The amount payable will be specified in the booking form and is settled through bank transfer, credit card (Visa, Mastercard) or check.
After having received the signed booking form and the payment, CHIANTI & MORE will send you a confirmation of your booking. After having received the balance, CHIANTI & MORE will send you your voucher (e-mail or letter) and the directions on how to reach your accommodation.
The voucher contains all the necessary information regarding arrival and departure times, address, caretaker and any additional costs. The voucher has to be shown to the owner or the caretaker upon arrival.
Additional costs, as defined in the property description, the booking form and the voucher, are payable to the owner or the caretaker before departure.
Times of arrival and departure (details in your voucher) must be strictly adhered to.
The passports of the client and all members of his/her party have to be registered at the moment of arrival in accordance with Italian law.
In the event of dissatisfaction or complaint regarding any aspect of the holiday accommodation, the client shall notify CHIANTI & MORE immediately.
A breakage deposit will be requested upon arrival. As mentioned in your voucher, the breakage deposit is payable in cash (Euro) to the owner or the caretaker. The client and his/her party shall maintain the property in the same good order as upon arrival. In the case that the client or a member of his/her party breaks or damages anything in the holiday home, the owner or CHIANTI & MORE must be advised immediately. Any loss or damage caused by the client or a member of his/her party will be deducted from the breakage deposit.
As also mentioned in your voucher, the tourist tax is payable in cash (Euro) to the owner or the caretaker upon arrival. You will receive a receipt for the paid tourist tax.
Occupation of the property is strictly limited to the persons mentioned in the rental contract and the number of people indicated on the property description (infants, children and teenagers included). Baby cribs and children's beds should be requested - if available - prior to your arrival.
Pets are allowed only if mentioned in the property description. In any case, the client must list pets on the booking form and pets must be confirmed on the voucher.
The client shall take full responsibility for the safety and conduct of him/herself and all other members of his/her party.
In the unlikely event that the booked and confirmed property should no longer be available, the client may cancel the booking and receive a full refund of the amount paid in advance. No further compensation can be paid. In addition, CHIANTI & MORE will attempt to offer at least one alternative, similar property. In this case, the due rental rate is to be redefined.
Cancellation policy
1. cancellation more than 60 days prior to arrival: due and not reimbursable 30% of the total amount + bank fees
2. cancellation from 59 to 46 days prior to arrival: due and not reimbursable 50% of the total amount + bank fees
3. cancellation from 45 to 21 days prior to arrival: due and not reimbursable 90% of the total amount + bank fees
4. cancellation within 20 days prior to arrival: due and not reimbursable full amount
The infrastructure of the Tuscan countryside may be different from that in your country. Access to some of the properties offered is via dirt roads, which may cause difficulties for cars with low suspension or for motorbikes.
Electricity may be interrupted during thunderstorms and this can also cause short interruptions of the water supply, which often depends on electric pumps.
Please use water carefully! Swimming pools are usually open from June to mid October.

ZZZ

CHIANTI & MORE - your boutique for upscale holidays - satisfies your lifestyle expectations and offers hand-picked quality, not just an accommodation.

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Guest Comments

Jean R, Peter S

Hi Karin, Thank you again for everything and we will absolutely recommend Chianti and More as well as leave an excellent review. Thank you for making time to come by last Saturday and especially for the thoughtful gift. It was really nice to finally meet you. All the best

M

Dear Karin, We had a perfect stay in the villa. It had all the comfort we needed. If we come back nect year we would rent the house again. The owner was very helpfull and send us tips for trips in the neighboorhood. The only small downside was maybe that there was no airco in the bedrooms. For the rest it was perfect! Also Karin we love working with you as you really know the houses on your website. So when booking a house with you we trust it will something we like.

Cheryl and Peter D

Hi there Karin, Greetings from a somewhat cold and rainy Cape Town; it was always our intention to sit down quietly this week-end and send you a little e-mail to say thank you for organising the most wonderful of holidays for us. So I’m a little bit embarrassed that your e-mail has arrived before we sent you ours !! Anyway, to deal with the “questions“ first: the villa is delightful and we particularly enjoyed the “ feel “ , by which I men it is definitely more of a family home rather than a “ hotel “. It’s a little bit daunting knowing that if you drop a plate and break it, it’s going to be part of a Wedgewood set, but we all loved the intimacy of a private home, and felt very privileged to be allowed to stay there. It’s possible some other visitors won’t enjoy the personal touch as much as we did. Anyway, the home is in good condition, everything works. So 10 out of 10 for them. You get 11 out of 10, and that’s all I have to say !! We will not waste too much time before coming back to you with our requests for 2017, but give us a month or so to get our thoughts processed. In the meantime I have just forwarded all your info to a friend of mine here in Cape Town who will be in Tuscany shortly but only looking for accommodation for two people ( I think ) and only for a week or two weeks. In the meantime , take care of yourself, and lots of love from both of us

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Piazza Bucciarelli 47, I-50022
Panzano in Chianti (FI)
Italy Telephone: +39 055 852011
info@chianti-and-more.com P.IVA 05066120485