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RESERVATIONS BOOKING CONDITIONS

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GENERAL BOOKING CONDITIONS chianti-and-more Panzano in Chianti

Your booking becomes effective once CHIANTI & MORE has received the duly signed booking form and a 30% deposit. The balance is payable not later than 45 days before the beginning of the rental period. In the case of bookings made within 45 days of the arrival date, payment in full is due immediately. The amount payable will be specified in the booking form and is settled through bank transfer, credit card (Visa, Mastercard) or check.
After having received the signed booking form and the payment, CHIANTI & MORE will send you a confirmation of your booking. After having received the balance, CHIANTI & MORE will send you your voucher (e-mail or letter) and the directions on how to reach your accommodation.
The voucher contains all the necessary information regarding arrival and departure times, address, caretaker and any additional costs. The voucher has to be shown to the owner or the caretaker upon arrival.
Additional costs, as defined in the property description, the booking form and the voucher, are payable to the owner or the caretaker before departure.
Times of arrival and departure (details in your voucher) must be strictly adhered to.
The passports of the client and all members of his/her party have to be registered at the moment of arrival in accordance with Italian law.
In the event of dissatisfaction or complaint regarding any aspect of the holiday accommodation, the client shall notify CHIANTI & MORE immediately.
A breakage deposit will be requested upon arrival. As mentioned in your voucher, the breakage deposit is payable in cash (Euro) to the owner or the caretaker. The client and his/her party shall maintain the property in the same good order as upon arrival. In the case that the client or a member of his/her party breaks or damages anything in the holiday home, the owner or CHIANTI & MORE must be advised immediately. Any loss or damage caused by the client or a member of his/her party will be deducted from the breakage deposit.
As also mentioned in your voucher, the tourist tax is payable in cash (Euro) to the owner or the caretaker upon arrival. You will receive a receipt for the paid tourist tax.
Occupation of the property is strictly limited to the persons mentioned in the rental contract and the number of people indicated on the property description (infants, children and teenagers included). Baby cribs and children's beds should be requested - if available - prior to your arrival.
Pets are allowed only if mentioned in the property description. In any case, the client must list pets on the booking form and pets must be confirmed on the voucher.
The client shall take full responsibility for the safety and conduct of him/herself and all other members of his/her party.
In the unlikely event that the booked and confirmed property should no longer be available, the client may cancel the booking and receive a full refund of the amount paid in advance. No further compensation can be paid. In addition, CHIANTI & MORE will attempt to offer at least one alternative, similar property. In this case, the due rental rate is to be redefined.
Cancellation policy
1. cancellation more than 60 days prior to arrival: 30% of the total amount + bank fees
2. cancellation from 59 to 46 days prior to arrival: 50% of the total amount + bank fees
3. cancellation from 45 to 21 days prior to arrival: 90% of the total amount + bank fees
4. cancellation within 20 days prior to arrival: full amount
The infrastructure of the Tuscan countryside may be different from that in your country. Access to some of the properties offered is via dirt roads, which may cause difficulties for cars with low suspension or for motorbikes.
Electricity may be interrupted during thunderstorms and this can also cause short interruptions of the water supply, which often depends on electric pumps.
Please use water carefully! Swimming pools are usually open from June to September.

ZZZ

CHIANTI & MORE - your boutique for upscale holidays - satisfies your lifestyle expectations and offers hand-picked quality, not just an accommodation.

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Holidays in a historically impressive scenery

What comes to your mind if you think of "Chianti" or "Tuscany"? Wine and pleasure? Regenerative holidays? Florence and art? Good food and sunshine? Today the holiday region in central Italy stands for idyllic landscapes, excellent wines and pure relaxation. So it sounds almost absurd that the region of Chianti...

Guest Comments

Kathy S

Karin, I hope this email finds you well. I wanted to send you an email, although overdue, to thank you for the wonderful villa #127 in Ambra which I rented in June. It was fantastic and your responses to my various questions and services were outstanding. I was so appreciative of your accessibility and responsiveness once we arrived that you really made the trip so easy. You, and you contacts, organized everything from a local yoga teacher, who was wonderful, to airport pickups and drop offs, to delivery of a priority package to the villa. in addition working with Patrick was an added bonus in that he recommended great restaurants and an amazing onsite dinner to be prepared and served one evening. My full experience with you and your associates was was excellent and I will absoutely be working with you again for my next trip to Italy. Thank you again

Peter S

Karin, the stay at the house was very nice and we very much enjoyed our time there. The property is absolutely lovely, well situated to all the area has to offer, and was an excellent venue for our family get together and relaxation. We would certainly go back. The owners came by and cleaned the pool a couple of times while we were there (after the rain) and that was very much appreciated. Equipment overall was in good shape and functioning. Prior to our stay: 1. excellent communication and service to address our needs and interests. This includes setting up cooking class and the Chef In closing, it has been a pleasure to work with you and Chianti-and-more and we will be happy to do it again. A colleague has voiced specific interest in renting this house and I will be certain to recommend it to him. Best regards, Peter & Mary S.

Reg H

Hi Karin We are just enjoying a few days on a hotel near Greve and are going home tomorrow. To answer your questions though. You couldn't have been more helpful before we came away and were always very quick to reply to any questions we had. Regarding information about the property what we always find useful is an idea of how long it takes to walk to town. I know you told us but maybe it could be included. The villa was spotlessly clean, all the equipment we needed, we all liked the decor and the location was the best ever. Really enjoyed the walk back after a nice meal and wine! Very best wishes Reg, Sandra, Alex and Gazz H

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Piazza Bucciarelli 47, I-50022
Panzano in Chianti (FI)
Italy Telephone: +39 055 852011
info@chianti-and-more.com P.IVA 05066120485