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Chianti&More

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Chianti&More

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RESERVATIONS BOOKING CONDITIONS

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GENERAL BOOKING CONDITIONS

Your booking becomes effective once CHIANTI & MORE has received the duly signed booking form and a 30% deposit. The balance is payable not later than 45 days before the beginning of the rental period. In the case of bookings made within 45 days of the arrival date, payment in full is due immediately. The amount payable will be specified in the booking form and should be settled through bank transfer or check.
After having received the signed booking form and the payment, CHIANTI & MORE will send you a confirmation of your booking. After having received the balance, CHIANTI & MORE will send you your voucher (e-mail, fax or letter) and directions on how to reach your accommodation.
The voucher contains all the necessary information regarding arrival and departure times, address, caretaker and any additional costs. The voucher has to be shown to the owner or the caretaker upon arrival.
Additional costs, as defined in the property description and the voucher, are payable to the owner or the caretaker before departure.
Times of arrival and departure (details in your voucher) must be strictly adhered to.
The passports of the client and all members of his/her party have to be registered at the moment of arrival in accordance with Italian law.
In the event of dissatisfaction or complaint regarding any aspect of the holiday accommodation, the client shall notify CHIANTI & MORE immediately.
A breakage deposit will be requested upon arrival. As mentioned in your voucher, the breakage deposit is payable in cash (Euro) or by check to the owner or the caretaker. The client and his/her party shall maintain the property in the same good order as upon arrival. In the case that the client or a member of his/her party breaks or damages anything in the holiday home, the owner or CHIANTI & MORE must be advised immediately. Any loss or damage caused by the client or a member of his/her party will be deducted from the breakage deposit.
As also mentioned in your voucher, the tourist tax is payable in cash (Euro) to the owner or the caretaker upon arrival. You will receive a receipt for the paid tourist tax.
Occupation of the property is strictly limited to the persons mentioned in the rental contract and the number of people indicated on the property description (infants, children and teenagers included). Baby cribs and children's beds should be requested - if available - prior to your arrival.
Pets are allowed only if mentioned in the property description. In any case, the client must list pets on the booking form and pets must be confirmed on the voucher.
The client shall take full responsibility for the safety and conduct of him/herself and all other members of his/her party.
In the unlikely event that the booked and confirmed property should no longer be available, the client may cancel the booking and receive a full refund of the amount paid in advance. No further compensation can be paid. In addition, CHIANTI & MORE will attempt to offer at least one alternative, similar property. In this case, the due rental rate is to be redefined.
Cancellation policy
1. cancellation more than 60 days prior to arrival: 30% of the total amount + bank fees
2. cancellation from 59 to 46 days prior to arrival: 50% of the total amount + bank fees
3. cancellation from 45 to 21 days prior to arrival: 90% of the total amount + bank fees
4. cancellation within 20 days prior to arrival: full amount
The infrastructure of the Tuscan countryside may be different from that in your country. Access to some of the properties offered is via dirt roads, which may cause difficulties for cars with low suspension or for motorbikes.
Electricity may be interrupted during thunderstorms and this can also cause short interruptions of the water supply, which often depends on electric pumps.
Please use water carefully! Swimming pools are usually open from June to September.

ZZZ

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What comes to your mind if you think of "Chianti" or "Tuscany"? Wine and pleasure? Regenerative holidays? Florence and art? Good food and sunshine? Today the holiday region in central Italy stands for idyllic landscapes, excellent wines and pure relaxation. So it sounds almost absurd that the region of Chianti...

Guest Comments

Melanie K

Dear Karin Thank you, and we had a lovely holiday in Panzano, and I was actually going to come back to you with feedback. The help you gave us was amazing, all the information you provided on the area, the location of the supermarket in Pisa (!), winetasting etc etc was very very helpful, and your promptness was first class. Our accommodation at the villa was lovely, the apartment was very clean, the location superlative. We were grateful for the central heating on the first couple of nights as it was a bit chilly. We had thought we would be able to light a fire but the lady who cleaned did say that the fire was not good to light as it smoked, but the central heating was fine for warming up the rooms. The two bathrooms were very well fitted, although I would say that the shower over the bath in the ensuite bedroom was not very powerful, but that was just a little thing. The water was always hot. The main bedroom with views over the vineyard was lovely, the other two bedrooms did not have this outlook, but they were more than adequate. All the rooms had plenty of storage space. The beds were very comfortable. The sitting room was very comfortable, it was great to have a table just outside the door which caught the evening sun. Of course the garden and swimming pool were lovely, with such a beautiful outlook over the countryside and we so enjoyed the fireflies and nightingales at night. We appreciated having our own barbecue. It was a beautiful place and I would have no hesitate in recommending the villa, Chianti & more and the whole area to friends. I would love to come back and explore the area more. The above remarks are no huge criticism but hopefully they will be of help to you. Thank you for all your help in making this such a successful holiday. Regards

David R

The Villa is a wonderful property well situated as a base for Tuscan travels. The views are breathtaking and the home is very welcoming and comfortable. The owners are extremely helpful and informative. It is an ideal location that makes one instantly feel part of a community.

Pam S

Hi Karin, We enjoyed our stay in Panzano. Would definitely recommend your service to others. The villa was beautiful, just like the pictures. I loved the location. The service you offer is very thorough and prompt. I felt secure dealing with you. Thank you

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Piazza Bucciarelli 47, I-50022
Panzano in Chianti (FI)
Italy Telephone: +39 055 852011
info@chianti-and-more.com P.IVA 05066120485